Frequently asked questions


Where do I put my arms?

You can put your arms where ever feels comfortable, whether it's by your sides, hanging off the table or crossed on your stomach. If we need your arms to be in a different position, we'll gently move them or ask you to do so

What pressure should I get?

If this is your first time recieving a massage then your therapist will help guide you on pressure and will check in more often. You are also encouraged to speak up and let your therapist know if you'd like more or less pressure at any time during the session. If you find you are holding your breath or clenching muscles that is a good sign that the pressure needs to be reduced. If you request deeper pressure, your therapist will accomodate that if it is safe for the body area being worked and effective for the results that your session is working towards.


What if I don't want to get cracked?

We never perform a treatment without your consent. So if you don't want to get adjusted or "cracked" we don't have to do that. We can address your issue with a gentle mobilization, working on the muscles in the area, using an activator, using e-stim or cupping, etc.


How big are the needles?

Acupuncture needles are very small. You can see here the acupuncture needle on the lower left. The picture on the right is zoomed in to show the detail of the needle. As you can see the top portion has a spring around it and the bottom thinner portion is the needle. Close up picture of an acupuncture needle on a black textured background Picture shows an acupuncture needle, sewing needle, sewing pin & toothpick lined up underneath a dime on a black background

Functional Medicine

What is Functional Medicine?

Functional medicine determines how and why illness occurs and restores health by addressing the root causes of disease for each individual. To learn more please visit: The Institute of Functional Medicine

Do you do laboratory testing?

We work with several labs for testing but at this time do not perform blood draws in office. This way you are able to have your blood draw performed by a phlebotomist and use your insurance for your lab testing. The majority of our labwork is through Quest Diagnositics which has a location 12 minutes from our office at 1180 W Wilson St. in Batavia.

Can you prescribe medication?

Prescribing medication is outside our scope of practice. For conditions where adding prescription medication is an option we can provide a referral to a practitioner that has prescriptive authority. If you are wanting to discontinue or change a medication, please reach out to your prescribing doctor to discuss that as we cannot make those recommendations.


Do you take insurance?

We are not contracted with insurance. However, if you have a FSA or HSA debit card you are able to use that for your services at Growing Wellness. We can also provide a superbill for you to submit to your insurance company for reimbursement and we'd be happy to help you through that process.

What types of payment do you accept?

We accept cash and all major credit or debit cards.

Is your office accessible?

There are 3 small steps to enter our office (see pictures below). For increased accessibility we do offer house calls & telemedicine.